CUSTOMER SUPPORT ADMINISTRATOR

STOKE ON TRENT

FULL TIME

PERMANENT

£25,600 RISING TO £26,900 AFTER PROBATION PLUS EXCELLENT BENEFITS 

THE ROLE

• Providing an excellent service to both existing and potential customer accounts to ensure effective and efficient delivery to the client base
• Raising quotations, processing sales orders and order fulfilment
• Attending internal and external customer meetings as well as site visits
• Dealing promptly and efficiently with all enquiries from the customers within SLA’s
• Actioning any customer complaints and ensuring they are addressed in line with company policies 

WHAT WE ARE LOOKING FOR 

• Previous experience within an office based customer service role is required
• Strong communication skills and a proactive approach to problem-solving
• Able to work independently and manage multiple tasks with accuracy
• Highly organised and methodical
• A good level of IT literacy to include MS Excel

 HOW TO APPLY

For more information on the Customer Support Administrator role, contact Rob Hulse at Intro Personnel on 01782 413307 or e-mail your current CV to [email protected]

Due to the expected high number of applications for the Customer Support Administrator role, we regret that we will not be able to respond to all unsuccessful applicants.

For a full list of Intro Personnel’s current vacancies please visit Intro Personnel’s website at Intropersonnel.co.uk and follow us on Facebook and Linked In.