About Us

Intro Personnel was founded in September 2010, and has since experienced significant year-on-year growth. We pride ourselves on our transparent, professional approach to recruitment and our Recruitment Team has over 50 years cumulative experience of recruiting for vacancies in North Staffordshire and South Cheshire.  We take a consultative approach to our work, offering a personable, face-to-face service to both our candidates and clients to ensure that we provide an accurate and honest experience to all involved.

We specialise in recruiting for both permanent and temporary positions for the local area, including Stoke on Trent, Newcastle under Lyme, Staffordshire and South Cheshire, in a range of sectors including Manufacturing, Engineering, Sales, Administration, Finance, Customer Service, Logistics and Warehousing. For a full list of our current jobs please click here.

To contact Intro Personnel please click here to be directed to our Contact Us page.

As a business, we are proud to say that we support two nominated charities, which are The Donna Louise Children’s Hospice Trust and Katharine House Hospice by donating a profit related payment to the trusts each year. To make a donation, please click the charity name to be directed to their website.

Here is what some of our happy customers think of our service:

  • One of the best experiences I have had. Extremely professional and continuous ongoing communication. Can’t thank Rob and the team enough for their support.

  • Chris, Warehouse Operative

    Intro Personnel were very professional and brilliant in finding me a great job I would recommend this agency.

  • Very professional great team. Stuart who interviewed me at my induction meeting with intro was great he made me feel relaxed the job offer that I was interested in he gave me lots of great points to discuss at my interview and bullet points that would help. The feedback and communication was brilliant intro went above and beyond of what I expected from a recruiting company and with all their help I got the job I wanted . Highly recommend if you want a new job go to intro personnel

  • After looking to find a job to not only match the skills I have achieved so far, but to further progress myself into a career with great opportunities, Intro Personnel offered the perfect position.
    The communication between myself and Stuart always made me feel confident with being potentially hired.
    Looking for a job to relocate with my partner I was also worried about having to travel for an interview straight away but they tended too my needs and I had a Skype interview before one with company.
    I also had a lengthy conversation with many tips for my final interview which helped me secure the job.
    Thanks very much Stuart!

  • Leigh-Anne, Customer Service

    I would recommend anyone looking for employment to go to Intro.
    From start to finish they have been professional and caring
    Thank you Intro!!!!

  • Alex, Production Operative
    What a great company!!!!! Massive thank to Stuart and all the team , very professional service !! I would recommend this agency !!! Highly recommended
  • Brilliant company, can highly recommend. If u need advice, mentoring, interview techniques,, intro can help you.. Unlike other recruitment company's I have registered with not one compared. Thank you Nichola and Rob especially... Very grateful.

  • Intro Personnel from first contact were fantastic Stuart thankyou for the way you took me through each stage and I now have a great Job Intro Personnel Thank you.

  • What a fantastic company. I unfortunately found myself without a job and contacted Intro to help me find a position. Their service and communication was five star. The staff are fully aware of the positions that they put you forward for to ensure that it is the right place for you. Today just 3 weeks after walking into their office I have been offered a position with a great company. Thank you so much to Rob Hulse and all the staff at Intro.

  • I have had a fabulous experience with Intro Personnel. Rob & Nicola went through everything and I felt they were professional throughout obtaining a new job. Rob kept me updated at every stage and was very surprised that I was the chosen one for the 10th Anniversary of the business. I would highly recommend Intro to others and wish to thank the team for everything they did in helping me obtain my new role.

  • Intro Personnel itself and especially Rob Hulse are a great way in order to get your dream job!
    Rob is really professional and motivated in finding the getting the best choice for each single person.
    There was a time when I wanted to give up, but this company was always there for me and they haven't give up until finding the most suitable job for me.
    I'm having a great job today thanks to them and thanks to Rob!!
    They are amazing! Thank you, guys!

  • I highly recommend Intro personnel. From my first meeting they were very friendly and supportive, with helpful guides and tips for the interview stage and for my first days / weeks in my new position. They do appreciate the importance of support and guidance to enable you to be confident and to do your best at the interview and in your new role.
    Thank you Intro.

  • I would highly recommend Intro personnel to anyone searching for a position. I was recently redundant after 12 years with the same company and came across Intro whilst job hunting. From the very first meeting with Rob until they found me a position they went what I considered to be that extra mile. Rob was really good at reassuring me and calming my nerves during what was a really stressful time, and provided me with lots of helpful advice and tips. Thank you.

  • Can’t recommend highly enough! From the initial contact to the first day in the new job, they hold your hand and guide you through the whole process with interview tips & techniques and Stuart’s moral support enabling you to do your best to shine. Having been offered the job they give you a call before your first day to make sure you’re happy and understand what you need to do when you get there. Stuart even sent me an article about things you should do in your first few days/weeks in a new job!

    Thanks to all at Intro all for the help & support my new job.

  • I just want to say thank you to all team from Intro Personnel for everything and because of this I met new people on my job and they are amazing.
    I recommend 100%.

  • Had a call Monday morning, late Monday night sign up. Thanks for working on my schedule. Interview Tuesday. Thursday evening got the job call. A quick and easy process with lots of support. So pleased.

  • Great support in finding me a placement that has led to a permanent position thanks to Janette for all your help. Easy step by step help and guidance was provided boosting my confidence during my search for a new role.

  • Stuart was amazing , he's done everything he can to support me from moving from the army to my new job and he has given me really useful tips and advise and with that he found me a job that suits my needs , amazing company highly recommend

  • I was fortunate enough to be placed with Stuart who made me feel more confident about my abilities which resulted in me landing a perfect job with a great company. Thank you!

  • Had and still having great service off intro personnel would recommend them to anyone phoning up making sure you are ok.

  • Intro Personnel are very helpful and friendly. They give you great interview advice and find jobs ideal for you. Rob was very helpful and supportive in helping me through my interview process which ended with a job offer. I would highly recommend Intro Personnel to anyone.

  • Fantastic personal service, I was placed in a role I start on Monday , can’t recommend enough, quality and sound advice, feedback and after service second to none, thank you Rob Hulse !!

  • Great service from this company. Stuart was very proactive & got me 2 interviews in a short space of time. The 2nd was successful & I am very pleased as the job ticks a lot of boxes.
    I recommend Intro Personnel fully & cannot thank Stuart enough.

  • Professional from start to finish spoke with Rob 2 days later got an interview with a company although it took time for a decision to be made I was always updated on the processes. I was offered the job at the first attempt with intro. Would highly recommend intro personnel.

  • They assisted me in finding a dream job within 10 days of placing my CV online. They offered amazing support throughout the entire process to ensure my chances of getting job were as high as possible.

  • Grahame, Site Technician.
    I cannot rate these people highly enough, they helped me from start to finish with my recent job placement. Stuart knew this position would be ideal for me & he was not wrong as my new job is great. Stuart was just a phone call away if i needed anything. Also on the plus side is that Stuart always rang when he said he would which is sadly lacking in a lot of companies these days.
    I wish Intro Personnel every success for the future.
  • Mandlenkosi, Assembler.

    Thank you Janette for giving me a chance to work for you. Up until I was given a permanent position, you were there for me each and every time I needed your assistant. In actual facts, everyone from Intro Personnel was so helpful. Thank you so much.

  • Julie, Purchasing Manager.

    I was using five other agencies for job hunting, several were putting me forward for positions that were not relevant to my experience and knowledge. I met with Stuart at Intro and he matched my requirements to those of a prospective employer. He had great knowledge of the company and what they were looking for, not just experience but the type of people too. Stuart kept me updated throughout the whole process, even when he was on holiday Rob kept me informed.

    Suffice to say I was successful and am know working for a company that is a great match for us both, I'm really happy there! Thanks Intro, highly recommended!!!

  • John, General Operative.

    I would like to thank Nichola and Janette for the excellent service and help I received from Intro Personnel.

  • Marlena, Commercial Assistant.

    I cannot recommend Intro Personnel enough. A job agency with a high level of class and efficiency. After completing my education I was looking to find employment to match my newly gained qualification. Stuart called me to advise he has got a job I may be interested in. Within days I was offered an interview and the help and support I received was phenomenal. I received a phone call which helped me to build a strategy for positive interview and was injected with so much confidence I went on my interview well prepared and very positive, and it was a success! After I was offered the job, Stuart gave me a guide with basic information on how to build a good impression in a new job. This agency is very different from all others I have dealt with in Stoke. They actually do help you to find the job and provide enormous amount of support. Fantastic.

  • Jill, Administrator.

    I would very much like to share my experience of working with Intro Personnel in particular Rob Hulse, I had been made redundant so my confidence was not great but Rob's professional and helpful manner really helped me. He supported me all the way from applying, interview technics and getting my new job. I am extremely grateful and looking forward to my new job. Thank you Rob you have a fantastic agency I would 120% recommend anyonew wanting a job to visit Intro Personnel.

  • Louise, Accountant.

    I was made redundant and on my last day of my notice period, Rob called me after seeing my CV on a job site. I had an interview with him on the Monday and by the Wednesday he had found me a temping job. Which I was then made perm within 8 weeks. Fantastic service and friendly person who is very helpful and makes you feel at ease. Thank you Rob.

  • Alistair, Manager.

    My experience with Intro was exceptional. Professional and courteous selection process.

  • Debra, Sales Account Manager.

    Thank you Intropersonnel for finding me my new job. Especially to Rob who was more than helpful, gave me some advice and kept me very well informed every step of the way, even contacting me 2 days before I started to check my start time! Very professional, very helpful and I highly recommend them!

  • Helen, Administrator.

    I would like to thank Intro Personnel for all your help during my time with you. Initially with assistance with my CV and then interview coaching. Then with continued support throughout the 16 months I have been with you, while in the temporary position I am in now.  I have always found you very professional and would have no hesitation in passing your number to anyone looking for work in this area. I can’t recommend your agency highly enough. The best agency in the area as far as I am concerned.

  • Very professional and helpful through every step. Provided lots of information and guidance. Thanks.

  • I can’t thank Stuart and the team at Intro Personnel enough for the introduction and help along the way in my new position, a highly professional and pleasant experience.
    They knew exactly what position I would be suited to and because of this I’ve never been happier within my work.
    I would highly recommend “Intro Personnel” a fantastic team that knows and appreciates the needs of the company’s and the individuals they are working with.

  • Rob and the team were very friendly and professional from the start and supported me every step of the way, offering advice and feedback after every stage of my job finding experience right up to moving across to my new role. Would definitely recommend!

  • Can't fault these guys. Was looking for a change of job, Stuart listened to what I wanted, got me interviews and eventually the right job. Was helped all along the way, and was kept well informed at every stage. Would not hesitate to recommend them.

  • I've really enjoyed working with Rob at Intro Personnel. Right from the first meeting that I had with him, it was obvious that Rob was professional and really knew his stuff. He was able to quickly establish who what I was all about and the kind of culture that I wanted to worth within. This enabled him to match me with the right role. My recruitment process was quite a lengthly one (not to do with Intro - more to do with the company I was applying to) and Rob was really good at keeping in touch with me and keeping the lines of communication open between my application and the company I was applying too.

    I'd highly recommend Intro - a real professional outfit and a delight to deal with.

  • An extremely professional team, easily the best recruitment agency I've used.

  • Pat, Cleaner.

    Brilliant friendly service, big thank you to Nichola for all your help. Brilliant agency.

  • Paul, Warehouse Supervisor.

    I would like to thank Intro Personnel and Rob Hulse in particular for finding my present position as a warehouse supervisor.
    I found this agency to be knowledgable,efficient and really helpful from start to finish.  They advised on how to sell yourself to your perspective employer with hints and tips, and kept me well informed on the progression of my interview.  I would thoroughly recommend the use of this agency to anyone.

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                The Donna Louise

Supporting the Donna Louise Trust


  Proud Member of REC

                                Katharine House Hospice

            Supporting Katharine House Hospice