(Electronics) Engineering Manager; Stoke-on-Trent, Staffordshire; circa £55K depending on skills / experience

An Industrial Electronics specialist who specify and build high-technology solutions for a variety of industrial markets, is looking to hire an Engineering Manager to lead a small team of office-based Technical Engineers.

Responsibilities of the Engineering Manager

• Lead, coach and develop the Technical Support team, supporting training and professional development initiatives across the electronic engineering function
• Take ownership of complex technical escalations and strategic customer critical issues
• Drive continuous improvement of technical support processes through SLA and process performance measurement
• Plan and deliver technical and product training for internal teams
• Support the Head of Technical and R&D to deliver effective NPI
• Engage directly with customers to understand technical requirements and provide solution guidance.
• Coordinate technical activities across customers, suppliers and internal stakeholders to ensure successful project delivery.
• Champion electronic engineering excellence, quality standards and continuous improvement initiatives, through root cause analysis and corrective action processes for technical and quality-related issues.

Applicants to the Engineering Manager vacancy should have;

• HNC / HND / Degree qualified in Electronic Engineering, Electrical Engineering, Computer Engineering, Mechatronics, or a related discipline.
• Significant industry experience within electronic engineering, industrial computing, industrial networking, automation, or a closely related technology sector.
• Previous experience leading or mentoring engineering teams.
• Strong customer-facing experience, including technical presentations, solution design, and project support.
• Experience working within ISO-based Quality Management Systems and continuous improvement environments.
• Excellent problem-solving, communication and stakeholder management skills.

Due to the expected high number of applicants to the Engineering Manager vacancy, we are unable to respond to all applicants; therefore, if you have not been contacted within 3 days of your application, regrettably it has been unsuccessful.