OPERATIONS ADMINISTRATOR

PERMANENT

FULL TIME

CHEADLE, STAFFORDSHIRE MOORLANDS

£24,000 to £25,000 DOE

THE ROLE

• Accurately process orders via email or phone and upload onto company CRM software.
• Contact clients to obtain missing information or answer queries.
• Communicate important feedback from customers internally.
• Stay up to date with new products and features.
• Receive calls and direct appropriately/take accurate messages.
• Maintain an up-to-date efficient diary and customer and sales records.
• Send/Receive Report Sheets for Engineers and highlight remedial works required.
• Produce/send documentation required by customers for service visits.
• File report sheets and any other documentation for SRM.
• Follow/instigate procedure to ensure service appointments are booked.
• Invoice of completed works in line with our QMS.
• Produce maintenance, spares, and repair quotations and digitise sales quotations.

WHAT WE ARE LOOKING FOR

• Previous relevant experience as either a Planner, Scheduler or Office Co-Ordinator.
• Exceptional oral and written communication skills.
• An excellent knowledge of Microsoft Office.
• Flexible and adaptable nature with the ability to multitask effectively and adhere to deadlines.
• Highly organised with a customer-oriented approach.

Applicants will require access to their own transport due to the location of our clients site.

HOW TO APPLY

For more information on the Operations Administrator, please contact Sophie Ball or Eliott Jones on 01782 413307 or email your CV to [email protected]

Due to expected high numbers of applications for the Operations Administrator vacancy we regret that we are unable to respond to all applicants, if you have not heard from us within 48 hours of applying unfortunately your application has been unsuccessful.

For a full list of our current vacancies, please visit the Intro Personnel website