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Sales Order Processor

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Intro Personnel

Job Overview

Published
April 22, 2024
Location
Stoke-on-Trent, United Kingdom
Category
Job Type
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Description

Working closely with a variety of customers across different platforms, this role will process sales orders and support the order lifecycle to ensure customer satisfaction, team support and business success.

SALES ORDER PROCESSOR

STOKE ON TRENT AREA
PERMANENT

FULL TIME 9AM – 5.30PM MON-FRI
UP TO £26K DOE PLUS COMPANY BONUS

THE ROLE

Working in a busy office environment, the main duties of this role are as follows:

  • Sales order processing
  • Updating the system with kitting / job / additional service requirements
  • Shipment status checking / delivery monitoring
  • Deal with courier issues where required
  • Point of contact for customer service and query resolution (internal and external)
  • Maintain accurate records and system notes
  • Liaise with other departments as required to ensure that orders are fulfilled according to customer specification and standards
  • Sales Account management as per allocation if/where relevant
  • Create, maintain and/or contribute to process flows and procedures
  • Any other administrative support as required

WHAT WE ARE LOOKING FOR

  • Service Led and Results Oriented: excellent interpersonal and communication skills at all levels – building trust & credibility to maintain good relationships and reputation both internally and externally
  • Previous experience in a similar role
  • Shows initiative and has a positive, pro-active and collaborative attitude
  • Ability to work flexibly as part of a small team to meet deadlines in a fast-paced, changing environment
  • Motivated to continuously learn and improve and possesses strong, relevant IT capabilities

Applicants should be aware that any offer of employment could also be subject to a DBS check.

HOW TO APPLY

For more information on the Sales Order Processor role, contact Sophie Ball or Rob Hulse at Intro Personnel on 01782 413307 or send your current CV to [email protected]

Due to the expected high number of applicants for the Sales Order Processor role, we regret that it may not be possible to respond to all unsuccessful applications.

For a full list of Intro Personnel’s current vacancies within Stoke On Trent, Newcastle Under Lyme, Staffordshire and Cheshire, please visit Intro Personnel’s website at Intropersonnel.co.uk and follow us on Twitter and Facebook.

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