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Intro Personnel

Job Overview

June 17, 2024
Stoke-on-Trent, United Kingdom
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HR Advisor   

Stoke on Trent

37.5 hours per week Monday to Friday (hybrid working available)

Up to £32,000 per annum DOE


The HR Advisor role is part of a small team of HR Advisors who will work in a pool to offer seamless casework management support and advice, to train, coach and develop Line Managers to fulfil their managers responsibilities.

The main responsibilities of the HR Advisor role are:

  • To be the first point of contact for ER casework, including conduct, capability, grievance and advice on flexible working requests
  • To oversee all allocated ER cases, proving accurate, consistent and timely advice
  • Coaching and developing managers in their application of HR policies and procedures
  • Delivering Inductions and HR related training courses
  • Advising and monitoring completion of probation management
  • Supporting the business to manage employee wellbeing to help reduce sickness absence
  • General administration – keeping accurate records and ensuring the casework spreadsheet is maintained and up to date
  • Providing advice on the recruitment process, including interviewing and selection
  • Monitoring the effectiveness of policies and making recommendations for changes
  • Providing cover for the HR Administrator


Applicants for the HR Advisor role will need:

  • CIPD Level 5 or working towards this
  • HR generalist experience, preferably with exposure to wholesale/distribution
  • Good knowledge and understanding of all areas of HR policies and processes, and practical application
  • Solid understanding of UK Employment Legislation
  • Experience of coaching managers in investigations and resolution HR case work
  • Passion for upskilling Line Managers and experience of writing and delivering line management training
  • Experience of proactively managing sickness absence
  • Strong problem solving abilities whilst being able to exercise good judgment when assessing risk and escalating case work
  • Ability to build credibility quickly and manage stakeholders well
  • Flexibility in working hours to support a 24/7 operation
  • Good organisational, administration and IT skills – with experience of working with a HRIS system
  • Flexibility to travel to other sites
  • Full driving licence


For more information on the HR Advisor role, please contact Emma Harvey or Rob Hulse at Intro Personnel or apply here.

Due to the expected high number of applicants for the HR Advisor role, we regret that it may not be possible to respond to all unsuccessful candidates.

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